Several weeks ago, my friend Kate and I met up for dinner in Hoboken and we went to the Mexican restaurant East LA. It was my first time there and we both had some criticisms, which I expressed in a blog entry (CLICK HERE to read it).
Well, the manager of East LA (located at 508 Washington Street) saw my post and apologized for that with which we were dissatisfied and asked us to give him a second chance, on him. We thought this was quite generous and were happy to take him up on the offer. We finally got around to it on Thursday, February 10, 2011. Here’s how it went.
We sat down and ordered margaritas. I got a regular frozen one and Kate got a mango frozen one. They were good. However, there was this. Sometimes, a straw can get hopelessly clogged. You can’t suck or blow out whatever is stuck in it and you just have to get a new straw. Well, this happened to Kate. I asked someone (who was, admittedly, not our waiter) for another straw and he disappeared for several minutes. Eventually, he reappeared and I asked him for the straw again. His reply was that they only have one kind of straw. I told him I realized that, but we’d still like another. I don’t know if he thought we thought there was something unclean or whatever with both of our straws, but he brought us two new straws.
One of the original criticisms we had was that they didn’t have our first choice for an appetizer, nor did they have any of our backup choices. Our first choice being Camarones Japaeños (six shrimp breaded to perfection, stuffed with cream cheese and jalapeño). Well, once again, they didn’t have it. Nor did they have our backup choices. It turns out that they don’t make those in-house. Well, either order more or take it off the menu. We can’t get mad at you for not having what you don’t have on the menu. It was at this point Kate and I gave each other a look you can very well imagine. We got the Flauticas (crisp fried corn tortillas filled beef (or you can choose chicken) served with salsa pipian, ranchera, and verde for dipping). It was quite enjoyable.
While we were eating our appetizer, this sketchy guy came in and started peddling what appeared to be bootleg DVDs. Kate said she felt like she was back on the New York City subway.
When it came time to order our main courses, they also did not have Kate’s first choice, which was Chile Rellenos. So, Kate got the Tostada Elegante (a fried flour tortilla covered with sliced steak frijoles, cheese, lettuce, tomato & guacamole). She enjoyed it.
They did have my first choice for an entrée – Enchiladas Matamoros (three chicken (you can get beef if you choose) enchiladas each covered with its own special sauce – one with suprema sauce, one with mole sauce, and one with salsa verde). It was okay.
At some point, the manager, who had greeted me when I entered, came back over to check on us and, upon hearing that they didn’t have our choice for appetizer (which was, as I said already here, one of our original criticisms), he got us a sautéed shrimp dish that he said wasn’t one the menu. It was nice.
I won’t make too many judgments here, except to say that the manager had the best of intentions and Kate and I do thank him for that.
– Evan Bindelglass